Send your initial email (and all subsequent emails) to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Include anything you think maybe relevant here such as:

• Introduction to yourself and your issue
• Family and living situation
• Anything you have tried in the past to try and resolve the issue
• How the issue effects your life both day to day and long term
• Anything else you feel relevant

Everyone and every problem is different so the above is simply a guide.  Use your own words, include examples if it helps and most importantly be as honest with yourself as possible.

It can be as short or long as you like.